Don’t live with faults and quirks from your computer - get them fixed! We go straight to the root cause of the symptoms your computer is suffering with, so the fault is fixed properly, and not simply bandaged or worked around.
As with all our work, we take great steps to minimise disruption to your personal data and settings, and in the event of hardware failure, we go the extra mile to recover potentially lost files.
In the event where spare parts are required, costs may vary – but we always notify you of any charges before hand, allowing you to make an informed decision on the action we take.
Some computer problems can be tricky to diagnose, this is why we offer free diagnostic to all our computers! Whilst we won’t be able to 100% diagnose your issue over the phone, our fully qualified technicians will be able to diagnose the issue in our workshop, and present you with a cost effective solution.
We always backup our customers data before carrying out any major software changes. Depending on the problem your computer was brought in for, sometimes its not possible for us to retrieve your data such as a Hard Drive failure. Whilst we carry out our best efforts during repair to protect your data, we are not held responsible for any data loss. It's the responsibility of the customer to ensure they have a working backup of their daat If this is something you would like to look into, please speak with us about our backup solutions.
“James kept me updated the whole time and managed to fix a very tricky issue with my old PC. Will definitely use the company again.”
“I’ve used TPS twice for upgrades to our laptops, excellent service and great communication. Will be using them again for sure!”
“Overall a great experience. Nothing is too much trouble. Build quality was excellent. Highly recommended.”